EQUESTRIAN OUTFITTERS
Terms and Conditions & Terms of Use
This page (together with the documents referred to on it) tells you the terms and conditions on which We ("We") sell any of the products (“Products”) listed on our website www.equestrianoutfitters.co.uk (our “Website”) to you. Please read these terms and conditions carefully before ordering any Products from our Website.
Using this Website indicates that you accept these terms and conditions together with our Privacy Policy.
1. About Us
www.equestrianoutfitters.co.uk is a site operated by Junk Media Limited We are registered in England and Wales under company number 06683347.
Our email address is: contact@equestrianoutfitters.co.uk or visit our Contact Us Page
Equestrian Outfitters operates the following websites:
www.equestrianoutfitters.co.uk
“We” refers to Equestrian Outfitters (Junk Media Ltd) and its associated sites.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
2. Your Status
By placing an order through our site, you warrant that:
2.1 You are legally capable of entering into binding contracts;
2.2 You are at least 18 years old; and
2.3 You are resident in one of the Serviced Countries.
3. How the contract is formed between you and us
3.1 After placing an order, you will receive an e-mail from us acknowledging that We have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to availability and acceptance by us, and We will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the "Dispatch Confirmation"). The contract between us ("Contract") will only be formed when We send you the Dispatch Confirmation.
3.2 We will not process your order until payment has ben received in full – please see Pricing.
3.3 We are entitled to refuse any order made by you for any reason.
3.4 When making an order you undertake that all details you provide to us requesting Product(s) are true and accurate. That you are an authorised used of the credit or debit card used to make your order and that there are sufficient fund to cover the cost of the Product(s). It is your responsibility to inform us of any changes to these details as soon as possible.
4. Cancellation of the Contract
4.1 If you are contracting as a consumer, you may cancel a Contract at any time within seven days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our Returns Policy.
4.2 We reserve the right to terminate and cancel your Contract with us if:
4.2.1 We have insufficient stock to deliver the Product(s) you have ordered;
4.2.2 We do not deliver Product(s) to the geographical location requested in your order; or
4.2.3 One or more of the Products that you ordered was listed at an incorrect price due to an error in the pricing information on the Website.
4.3 If we do terminate and cancel your Contract with us, we will notify you as soon as possible by e-mail and will refund to you any sum deducted by us from your debit or credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any compensation in respect of this cancellation.
5. Product Enquiries
5.1.1 Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur.
5.1.2 If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
5.1.3 If we discover that an item which you have ordered is no longer in stock we will inform you of this as soon as possible. When an item is not in stock we can make a specific order to our suppliers for you – this can be subject to price changes. However, if a size or colour is not available, we will notify you immediately on receipt of your order, but may be able to place a specific forward order for you from our suppliers, subject to price implications. Occasionally, when items are popular and additional inventory is available, we may accept back orders knowing that additional inventory will soon arrive.
5.2 Any products made to measure from information/sizes provided by the customer are non returnable. We are happy to help and advise customers, although we cannot be held responsible for your decisions made when choosing a size of garment.
5.3 Your order is only accepted by us once we have taken payment from you.
6. Pricing
6.1 All prices are quoted in UK Pounds Sterling inclusive of VAT at the prevailing rate, and goods are sold under English law. Prices are exclusive of delivery charges, delivery charges are shown separately when ordering and must be paid in advance. See Delivery Details for more information.
6.2 Prices can be changed into Euro’s using the currency buttons. Prices in Euro’s are presented as the current exchange rate of the day using our designated exchange provider. No other exchange rates will be accepted.
6.3 Prices are subject to change without notice but changes will not affect orders in respect of which We have already sent you a Dispatch Confirmation.
6.4 Our Website contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our Website may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, We will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our Website, We will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
6.5 We are under no obligation to provide the Product to you at the incorrect (lower) price, even after We have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
6.6 Only one promotion code can be used per order, however, promotional cannot be used against Products that are already discounted.
7. Delivery
7.1 The sale of Products listed on our Website is subject to the availability of those Products.
7.2 Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances.
7.3 Unfortunately we are not able to control the vagaries of the postal service, but would recommend that on average you allow up to 5 business days for UK orders and up to 10 business days for all international orders. The Shipping rate is tailored for each order depending on the size and weight of your order so that we can provide you with the cheapest possible shipping option for your order.
7.4 The Products will be at your risk from the time of delivery.
7.5 Ownership of the Products will only pass to you following delivery if we have received full payment of all sums due in respect of the Products, including delivery charges.
7.6 In order to protect against fraud we only are able to ship items to the billing address of the credit card holder. We do check the address you give on your order before shipment.
8. Returns and Exchanges
Cancellation Rights & Returns – UK and EU
8.1 If you live in the United Kingdom or another European Union country, you have a legal right to cancel your order after you have received and inspected the goods. Please note that in the case of clothes and accessories, "inspect" means examine, and does not permit you or your horse to wear and use the items. Please see our item specific guidance below.
8.2 Please note that no statutory cancellation rights apply to goods that have been made to your specific requirements, design or measurements.
Please note that you are under a legal duty to take care of the product, and this includes all packaging and labelling. Care must be taken to ensure that the goods remain in the best possible condition.
Please take particular care with items which are easily damaged. If you need guidance on the best way to try any item without damaging it, please contact us. When trying on goods it should be reasonably apparent before fully trying on the goods whether they are likely to fit or not and you should not stretch goods or force zips or fastenings as this may damage the goods and cause injury to you or your horse.
Should you decide to return the goods you must notify us of cancellation within 14 days of receipt of the goods or in the unlikely event that you receive any damaged or faulty goods please follow the simple steps below:
1. Please call 0844 351 0403 or email us at support@equestrianoutfitterrs.co.uk, putting ‘Returns’ as the subject line and including your order number.
You will then receive a Returns Authorisation Number (RAN) and instructions on how to return the good to us.
2. Fill in the returns form below, noting your order number and stating whether you would like an exchange or refund.
3. Return the product(s) to us in perfect condition and in the original packaging with 14 days of receipt.
(Please see our item specific guidance for advice on how to try products on safely at www.equestrianoutfitters.co.uk/returnspolicy)
4. Send your parcel to:
Equestrian Outfitters - RETURNS
721 Manor Mills
Ingram Street
Leeds, LS11 9BT
5. Within the initial period of 14 days we give a full refund of the delivery charge under distance selling regulations.
8.3 Following cancellation you are under a legal duty of care to not use the goods, and to take care of them. You must return the goods to us securely packaged, in the condition in which they were received, as soon as possible, with as much of their original packaging and their original paperwork as possible.
We will endeavor to refund your credit card, within 7 working days of receiving the goods, the sums paid by you in relation to them.
This does not affect your statutory rights.
Returns – Rest of World (inc USA, Canada, Australia, New Zealand)
The EU cancellation rights set out above do not apply to customers living outside of the EU.
For non-EU customers
We hope you will be fully satisfied with our products. If for any reason you are not satisfied because they are mis-described or faulty, we will be happy to accept a return from you in accordance with the following policy.
You must contact us as soon as possible to explain your concerns and your wish to return the goods by email to support@equestrianoutfitters.co.uk
If we reasonably agree with your concerns, we will confirm by email that you may return an item in its original condition and packaging, which must be sent to us within 7 days of us sending to you that written confirmation. On receipt of the returned item and verification that your concerns are genuine, we will issue an internet credit note or item exchange subject to our discretion. Unless we specifically agree otherwise by email, we will not grant refunds on items received more than 14 days after we email you to confirm your return. We do not refund shipping charges.
Returns Do’s and Don’ts – All Countries
You may return goods by mail to the returns address below. We recommend that you send your goods back by recorded delivery or a secure delivery method which requires a signature on delivery, as we cannot be held responsible for it being lost or damaged before it arrives to us.
If at all possible, please include with the goods a copy of your internet invoice, cancellation notice (where applicable) or a written note of your name, address, e-mail address, order number, and reason for return. This enables us to identify the transaction and speeds up the process, and prevents fraudulent returns.
Please note that when posting return goods from outside the UK, you are responsible for paying any customs levies or duties on those goods payable either on exit from your country or on entry to the UK. If the goods which you have sent back to us are kept in customs because you have not paid those levies or duties, we will not have received them. Because it is your responsibility to pay all customs duties, legally you will not have returned the goods to us / kept them in your care, and so will not be entitled to any refund / exchange.
Where you and we agree that an exchange of goods is appropriate, we reserve the right to charge you our costs for posting the exchange goods to you and you should include the appropriate postage amount for the outgoing postage of an exchanged item, or provide written authority for us to take the money from your account. Similarly, where the goods are returned to us as undelivered by your postal service, and we agree to re-send them to you, you will have to pay the additional postage costs.
If you fail to return packaging which is an integral part of the overall product (for example branded packaging on high value items) then you will not have returned all of the goods, and we reserve the right to recover the cost of replacement from you and where there is evidence of dishonesty, to refer the matter to the police.
Where goods are returned in a damaged, worn or dirty condition, which indicates that they have been worn or used after you have had a reasonable chance to inspect them on receipt, we will consider you to be in breach of your legal duty to take reasonable care of the goods and reserve the right to recover appropriate sums from you.
Goods will not be accepted for returns that have been made specifically to a customer’s requirements, design or measurements.
Where you return items to us which are not the goods which we dispatched to you (which we can easily check), you will not have returned the goods, and accordingly will be deemed to have accepted the original goods which we sent you.
If you do not comply with your obligations above, we may make a reasonable charge to cover any costs that we incur (for example in respect of wasted collection journeys or for goods that you have wrongly used, damaged, dirtied, or lost).
Notice of cancellation and returns should be sent to:
Equestrian Outfitters - RETURNS
721 Manor Mills
Ingram Street
Leeds, LS11 9BT
We reserve the right to amend this returns policy without notice under advice from our lawyers or Government appointed agencies.
ITEM SPECIFIC GUIDANCE
HORSE RUGS & BLANKETS
Horse rugs returned under the statutory right to cancel should be returned as close as possible to the same condition in which you received them – please also return all tags and original packaging, which are part of the product and without which the value of a new horse rug / blanket is reduced - you have a legal duty to take care of all of the product, not just the horse rug / blanket itself.
PLEASE TAKE GREAT CARE WHEN YOU TRY THE HORSE RUG ON YOUR HORSE
(For Fitting advice please see our Horse Rug Size Guides)
Make sure the straps on the rug are tight enough, so when your horse rolls it does not catch its legs in them when getting back up.
(This is the main reason straps break, they simply do not drop off!)
All our turnout rugs are breathable but if put on a sweating horse or a horse which gets too warm, the rug may temporarily show signs of leakage. Please dry out your rug and then test it allowing some water to rest for a minimum of 20 minutes on the surface of the rug. If returned, we also will test it in this way.
If the horse rug has been used so that it is dirtied, become stretched or ill fitting, or it is damaged by you or the horse in any way, (which will greatly reduce the value of a new horse rug / blanket), we will consider that you are in breach of your legal duty to take reasonable care of the horse rug. If you need guidance on the best way to try out the horse rug without damaging it, please contact us for advice. Where you have not taken reasonable care of the horse rug, we will claim any reduction in the resale value of the horse rug from you, which may be deducted at our discretion from the refund.
RIDING BOOTS
When trying on boots it should be reasonably apparent before you zip them up whether they are likely to fit you or not, and certainly whether they are so small for you that the zip would burst when you do it up.
Please do not force the zip on the boot.
Forcing the zip may damage yourself as well as the boot!
If the zip will not do up easily, then the boots do not fit you.
In the event that you have forced and broken the zips ignoring our advice, we will consider you to be in breach of your statutory duty to take reasonable care of the goods and will take steps to recover our losses from you.
In the event that we have reason to suspect that you have deliberately broken the zip, or damaged the boots in any other way, to try and claim the boots were faulty on issue, we will take steps to recover our losses and report any criminal fraud.
RIDING HATS
If the hat / helmet you purchase needs to be returned for any reason please ensure any protective material enclosed in the packaging is used to protect the hat / helmet in transit – hats not adequately protected will not be accepted for exchange or refund. This is because riding hats should always be replaced immediately if they suffer a severe impact, as although no visible damage may be seen, any severe impact to the riding hat can result in diminished protection.
DAMAGED GOODS
If you should receive an item that is not in perfect condition or was damaged in shipping, please immediately notify us by emailing: support@equestrianoutfitters.co.uk
9. Liability
9.1 The content of the pages of this website is for your general information and use only and we can not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
9.2 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any events, services or information available through this website meet your specific requirements.
9.3 From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
GENERAL
If the courts decide that any part or wording in these terms of sale is illegal, invalid or unenforceable then that part or wording shall be deleted from the agreement and rest of the terms of sale shall remain in force.
All contracts formed, sales made, and legal disputes arising through the use this website shall be governed by English law. The English courts shall have exclusive jurisdiction to settle any disputes which may arise out of or in connection with these terms of sale or use of the website.
These terms and conditions shall apply to all internet sales made by Equestrian Outfitters, and by placing an order with Equestrian outfitters you are accepting these terms and conditions.
THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.
If you have any doubts about your statutory rights please contact your local Trading Standards department or Citizens Advice Bureau.
TERMS OF USE
IMPORTANT LEGAL NOTICE
These terms and conditions apply to the entire contents of the website under the domain name www.EquestrianOutfitters.co.uk ("Website") and to any correspondence by e-mail between us and you. Please read these terms carefully before using this Website.
Your attention is in particular drawn to paragraphs 7 and 8 of these terms and conditions.
Using this Website indicates that you accept these terms and conditions together with our Privacy Policy, regardless of whether or not you choose to register with us. If you do not accept these terms and conditions, do not use this Website.
You should print a copy of these terms and conditions for future reference.
1. Your use of this Website
1.1. You may access most areas of the Website without registering your details with us. Certain areas of the Website are only open to you if you register
1.2. By accessing any part of the Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the Website immediately.
1.3. We reserve the right to vary these terms and conditions at any time without notice. If so, the updated version will be posted on the Website and you will bound by the updated version if you continue to use the Website thereafter. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages of the Website.
2. Licence
2.1. Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website are owned by us, our licensors, advertisers or content suppliers. Except as expressly provided nothing contained herein shall be construed as creating any license or right under copyright, trademark or other intellectual property rights.
You may store, manipulate, analyse, reformat, print and display the content supplied solely for your own personal and non-commercial use. In no event are you permitted to publish, distribute or otherwise reproduce in any format any of the content or copies of the content supplied to you or which appears on the Website.
Any use of extracts from this Website other than as permitted above for any purpose is prohibited. If you breach any of the provisions of these terms and conditions, your permission to use this Website automatically terminates.
EquestrianOutfitters is a trade mark. No license or consent is granted to you to use these marks in any way, and We reserve all rights in these and any related marks. You agree not to use these marks or any marks, which are colourably similar without the written permission of Junk Media Limited.
2.2. Subject to clause 2.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without Junk Media Limited's prior written permissions.
2.3. Any rights not expressly granted in these terms are reserved.
3. Service access
3.1. While we endeavour to ensure that this Website is available 24 hours a day, we shall not be liable if for any reason this Website is unavailable at any time or for any period.
3.2. We give no warranties as to the availability, performance or accessibility of the Website.
3.3. Access to this Website may be suspended temporarily and without notice at our discretion including without limit in the case of system failure, maintenance or repair or for reasons beyond our control.
4. Links and Advertisements
Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed these third party websites and do not control and are not responsible for these websites or their content or availability. We, therefore, do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
We reserve the right to display advertisements on the Website and on your login pages of third party products and/or services which may be of interest to you. Please be aware that the products and services advertised are not provided by us and are provided by third parties over whom we do not have control. You should satisfy yourself that you wish to purchase those products or services and that you agree to the third party’s terms and conditions before contracting with them. We accept no liability for any products or services or information provided by third party providers.
If you would like to create a link to this Website, you may only do so with the prior written consent of Junk Media Limited.
5. Registration
Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.
Responsibility for the security of any passwords rests with you.
6. Disclaimer
While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the services provided on it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
The material on this Website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.
7. Product Reviews
The Product review functionality on our Websites are provided for customers to exchange views that will assist other customers when choosing products to purchase through Equestrian Outfitters and our associated websites. All comments are reviewed by Equestrian Outfitters staff before they are posted onto our Website.
Equestrian Outfitters reserve the right to reject any comment/review without explanation.
By placing a review on the Equestrian Outfitters website, you agree that We may publish your comments on the Equestrian Outfitters website and in any Equestrian Outfitters associated publication or website we choose.
8. Liability
8.1. The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
Loss of income or revenue;
Loss of business;
Loss of profits or contracts;
Loss of anticipated savings;
Loss of data;
Loss of goodwill;
Wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
8.2. Nothing in this legal notice shall exclude or limit Junk Media Limited's liability for:
8.2.1. death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or
8.2.2. fraud; or
8.2.3. misrepresentation as to a fundamental matter; or
8.2.4. any liability which cannot be excluded or limited under applicable law.
8.3. If your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
8.4. You have read this disclaimer and agree to it on the basis that you agree it is reasonable.
9. Indemnity
You agree to indemnify, defend and hold harmless Junk Media Limited, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your use of the Website, your breach of these terms and conditions, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.
10. Termination
Junk Media Limited may at any time terminate or suspend any part of the Website without notice to you.
11. Governing law and Jurisdiction
11.1. These terms and conditions are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the English Courts.
11.2. You agree and accept to be bound by the terms of our Privacy Policy.
PRIVACY POLICY
We are committed to protecting and respecting the privacy of all visitors and users of this website.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We will only use your personal information in accordance with this privacy policy and applicable current data protection laws.
By submitting your information and using our Website, you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy.
You should print a copy of this privacy policy for future reference.
What personal information do we collect?
When you visit, register or order products or services from www.EquestrianOutfitters.co.uk you may be asked to provide certain information about yourself (such as your name, delivery address, credit/debit card details, e-mail address and telephone number). We may also collect information about your usage of our website as well as information about you from any messages you post to the website or emails / letters that you send to us.
We will only pass on your personal information to third parties if it is an essential part of trading with you (i.e. passing on you name and address to our carriers). We will not rent or sell your name, address, email address, credit card details or any other personal information to any unrelated third party.
From time to time we may also request further information to help us improve our service to you.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
IP addresses and cookies
We also use your Internet Protocol (IP) address. An IP address is a set of numbers, which is assigned to your computer during a browsing session. It is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.
Our site uses cookies to keep track of your visits to our website. A cookie is a small file that can be stored by your browser on your computer's hard drive. We use cookies to save your email address and password so that you don't have to re-enter it every time you visit our site. Cookies also help us to recognise when you visit our website and note the areas that are of interest to you. This allows us to tailor the service we provide.
Cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
Please note that our advertisers may also use cookies, over which we have no control.
Site statistics
We monitor customer traffic on an aggregate basis using cookies and code, which is embedded, in the site. This provides statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors screen settings and other general information. Junk Media Limited uses this information to help improve the site and services to its users.
Security
No credit or debit card details are stored once your order has been processed. This is why you can save your delivery address but need to enter your card details for every transaction.
We recommend that you always close down your internet browser when you have finished shopping online especially if you use a shared PC. This will delete temporary cookies from any sites that you may have visited.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We will never send an email or telephone you to ask for your security information or log on details.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. You accept the inherent security risks of providing information and dealing on line over the internet. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will not be held responsible for any breach of security unless this is due to our negligence or wilful default.
Uses made of the information
We may use information held about you to:
set up, manage your account and contact you about your account;
ensure that content from our site is presented in the most effective manner for you and for your computer;
provide you with, or permit third parties to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
carry out our obligations arising from any contracts entered into between you and us;
allow you to participate in interactive features of our service, when you choose to do so; and,
notify you about changes to our service.
Marketing and Communications
You will have the opportunity to subscribe to other areas of the site. For instance you may wish to receive our newsletter or enter competitions. In these circumstances we will ask for additional information, such as your age, occupation, style interests etc. This will help us to target our marketing in a way we feel would be of specific interest to you. We may, from time to time, send with your ordered products, inserts advertising the goods or services of unrelated third party companies. However, we do not pass on your personal data to these third party companies.
Disclosure of your information
We may disclose your personal information:
1. to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985;
2. if Junk Media Limited or substantially all of its assets are acquired by a third party in which case personal data held by it about its customers will be one of the transferred assets and, in which case, we may disclose your personal data to the prospective seller or buyer of such business or assets;
3. to protect our customers and EquestrianOutfitters.co.uk from fraud and theft, we may pass on personal information that we obtain from making identity checks, together with account information to organisations including law enforcement agencies, involved in fraud prevention and detection and credit risk reduction;
4. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or,
5. in order to enforce or apply our terms of use terms of use or terms and conditions of supply of products and other agreements; or to protect the rights, property, or safety of Junk Media Limited our customers, or others.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent.
Opting Out
If you no longer wish to receive marketing information from us you have the option of ‘opting out’. Clear instructions on how to opt out of each area will be detailed specifically (for instance at the bottom of our e-newsletter your will have the option ‘To unsubscribe form our emails click here’). Alternatively, please let us know in writing.
Access to information
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please write to us at Equestrian Outfitters, 721 Manor Mills, Leeds, LS11 9BT. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.
Changes to our privacy policy
We reserve the right to change this policy at any time. If we change our privacy policy we will post the changes on this website.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Equestrian Outfitters, 721 Manor Mills, Leeds, LS11 9BT.
